Questions & answers

We're a full hand car wash and detailing center. From a quick hand wash to paint correction, interior restoration and long-lasting paint protection, every service is done by hand by our team, at our Voorhees shop or at your door.

Automatic washes use brushes and rollers that leave swirl marks and scratches in your paint, and harsh soaps that strip wax and coatings. We started Wash Haus because we were tired of seeing that happen to our own cars. Every car here is washed by hand with fresh microfiber towels and pH-balanced, professional-grade products.

Yes. A gentle hand wash with pH-balanced products is the recommended way to care for ceramic coatings, sealants and wax. It preserves the protection instead of stripping it.

We use controlled water pressure: enough to clean effectively, but never so high that it chips paint or pushes rubber trim out of place.

Walk-ins are welcome for hand washes at our Voorhees shop. For detailing and mobile service, please book ahead so we can reserve the time your car deserves.

Our Voorhees shop is open Tuesday to Sunday, 9 AM to 6 PM, and closed on Mondays. Mobile service runs every day of the week, including Mondays.

Our shop closes when it rains, and we update our Google listing when we do, so please check it before you head over. If your appointment is affected, we'll reach out to reschedule.

Of course. Relax in our lounge with free Wi-Fi. For longer services you may prefer to drop the car off, and we'll let you know when it's ready.

Please take out valuables and personal items before your appointment. It lets us reach every corner and keeps your things safe.

By vehicle size: sedans and small cars; SUVs and crossovers with two rows; and trucks or large three-row SUVs. Vans and campers are priced separately. Not sure which you are? Pick the closest and we'll confirm when we see the car.

Every package shows an estimated time on our Packages page. The actual time depends on your vehicle's size and condition, so a car that needs extra care may take longer. We'll always give you an idea before we start.

A wash cleans the surface, the dirt you can see. A detail goes deeper: removing contamination bonded to the paint with a clay bar, polishing, adding protection that lasts for months, and deep cleaning the interior with steam and shampoo.

Even after a wash, paint holds on to tiny bonded particles like industrial fallout, tree sap and brake dust. A clay bar lifts them off so the paint feels glass-smooth and protection bonds better. It's included in every detail package.

The sealant in our Mini Haus Detail lasts up to 1 to 2 months, the Haus Detail up to 4 to 6 months, and The Works up to 8 to 12 months.

For regular upkeep, the Signature Haus Wash every two weeks is our recommended maintenance. Once a season, the Mini Haus Detail prepares your car for the months ahead. For a car that needs to look new again, choose the Haus Detail or The Works.

Yes. Tar removal, glue removal, concrete removal and biohazard cleanup are available as specialty services. Prices depend on the condition, and we'll confirm before we start.

Yes. Our mobile team serves all of New Jersey and Philadelphia, seven days a week. Mobile service costs more than the shop because we bring the whole Wash Haus experience to you.

All of our washes and details except The Works, which needs our shop. That includes the Full Interior Detail.

At your home, office or any spot where we can safely park next to your car. Tell us about access and parking when you book.

Cash or card, when the job is done. We don't accept Zelle or Cash App.

Detail and mobile appointments require a $50 reservation fee that goes toward your total. It's non-refundable, but it carries over if you keep your appointment or reschedule at least 48 hours ahead. Late reschedules, same-day cancellations and no-shows forfeit it.

Yes. Our memberships cover regular washes every month, with savings for additional cars. Ask us at the shop or see the Memberships page.

Our prices cover a car in normal condition. Heavy pet hair, deep stains, tar or other extra work may cost more, and we'll always tell you before we start.